We realize that trust is a big concern when shopping online. It is our goal to make sure that our customers trust our business and also feel safe about ordering from our website. To build trust with our prospective and current customers we recently implemented a customer review system for our website. Customers can submit reviews right after they checkout and then submit additional reviews after they receive the product.
The service that we use for these reviews is called "Shopper Approved", this company is a neutral third party and we have no control over what customers submit.
You can follow the link below to see customer ratings and reviews of our site, service, and products.
- Build trust with prospective and current customers.
- Hold ourselves more accountable to our potential and current customers.
- We get a little critical feedback here and there, this is good for us because it makes us aware of areas we need to improve on.
- There are third party reviews we can't fabricate (no that we would) so you know the reviews are legit.
We implemented "Shopper Approved" ratings in July 2012. We are still in the process of building up and getting reviews. Only a small percentage of our customers actually submit reviews so we encourage you to leave a review! After you complete checkout (pay for your order) there will be a pop-up window that will ask you to review our site. Submitting a review is good for you because it makes us more accountable to you. Your review will help us because more reviews equals more trust!